Residential Coordinator

Location: Bismarck, ND

Company Overview

At Home Instead, we are dedicated to enhancing the lives of aging adults through compassionate, person-centered care. Our Residential Home in Bismarck provides a safe, comfortable, and engaging environment where residents can maintain their independence while receiving the support they need. We are seeking a dedicated Residential Coordinator to oversee the daily operations of our residential home and help create a positive experience for both residents and care professionals.

Position Overview

The Residential Coordinator is responsible for the day-to-day management of our residential home, ensuring residents receive exceptional care in a welcoming and engaging environment. This role combines household coordination, resident engagement, staff supervision, and administrative responsibilities. The ideal candidate is organized, compassionate, and passionate about creating a home where residents can thrive.

Responsibilities

Resident Care & Engagement

• Plan and coordinate meaningful activities, and engagement opportunities for residents
• Build positive relationships with residents and their families while promoting a warm, home-like atmosphere
• Coordinate appointments, transportation, shopping trips, and community activities
• Monitor resident needs and communicate changes or concerns to the appropriate team members
• Assist with resident support and care as needed

Household Management

• Manage grocery shopping and household supply inventories
• Ensure the home remains clean, organized, safe, and welcoming
• Coordinate household schedules and daily routines to support residents' quality of life

Team Leadership

• Supervise and support Care Professionals working within the home
• Assist with onboarding and training new Care Professionals assigned to the residence
• Monitor staffing coverage and work with office staff to address scheduling needs
• Provide coaching, guidance, and performance feedback to team members
• Foster a positive, team-oriented culture focused on quality care

Administrative Responsibilities

• Maintain accurate resident records, activity logs, and household documentation
• Assist with care plan implementation and communication between residents, families, and care teams
• Ensure compliance with company policies and applicable regulations
• Collaborate with office staff and healthcare professionals to support resident well-being

Qualifications

• Must be 18 years of age or older
• Valid North Dakota driver's license and reliable transportation required
• Previous supervisory, healthcare, residential, hospitality, or senior care experience preferred
• Strong organizational and time-management skills
• Excellent communication and interpersonal abilities
• Ability to problem-solve, multitask, and work independently
• Compassionate, patient, and committed to providing exceptional care
• Experience coordinating activities, managing household operations, or leading teams is a plus

Benefits

• Competitive hourly wage
• Blue Cross Blue Shield medical insurance
• Aflac supplemental insurance options
• 401(k) retirement plan
• Paid Time Off (PTO)
• Tapcheck early wage access
• Opportunities for professional growth and advancement

Join Our Team

If you are passionate about creating a safe, engaging, and supportive home environment for seniors while leading a dedicated caregiving team, we encourage you to apply. Join Home Instead and make a meaningful difference in the lives of older adults every day.

Home Instead is an Equal Opportunity Employer.